Ratings & Reviews

Overall Rating

4
(31 reviews)
90.3% of customers recommend this property

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Resident Reviews

submitted by Zachary R. - |Recommended: YesGreat apartment at a great price — Maintenance staff is very friendly and property staff is helpful.
response from property -Thank you so much for the 4 star review! We are glad you are happy being a part of the Auden family!
submitted by Kennedy J. - |Recommended: YesGreat for the price — Its quite far from campus , but I think the benefits of living hear outweigh the disadvantages. Staff is available, the maintenance is friendly, and the apartments are renovated and mostly put together. Mail and laundry are very accessible. My only complaints are that the halls are sometimes dirty for a long time before maintenance cleans them out, and that I can hear my upstairs neighbor pretty much all day and night.
response from property -Thank you so much for the four star review! We would love to meet to discuss your issues above if there is a time and date that you would be available? We are happy to have you as part of our Auden family!
submitted by Suraj A. - |Recommended: YesPretty good — Pretty good
response from property -Thank you for the four star review!
submitted by Jelani T. - |Recommended: NoThe property is decent but management is unwilling to work with you — Auden is a fine place to live from a facilities and structure standpoint. The shuttle runs great, but the management is not as good as it once was. My roommates and I have ran into multiple administrative issues since the apartments became Auden. My roommates and I have stayed here for three years and this has been the worst year by far under their management.
response from property -Hello Jelani, Thank you for letting us know about your concerns. We now have a brand new Property Manager and we would love to have you meet her! Feel free to stop in to our Leasing Office to say hello and discuss any concerns that you are still having. We appreciate having you and your roommates as our continued Auden family!
submitted by Deogratious M. - |Recommended: YesI love the renovations — Justin and Ben are very helpful when it comes to maintenance.They go above and beyond to ensure that I enjoyed my stay.
response from property -Thank you for the five star review! We are glad you are enjoying your experience with us and are happy to have you as part of our Auden family!
submitted by Alanna Z. - |Recommended: YesGreat place to live with reasonable price — People will tell you that it's far, but there are so many good tradeoffs for the distance. The fact that you will be walking from an apartment to Cornell campus anyway without a shuttle puts this community way above any of the Collegetown options. It's clean, modern, a good size, and perfect for living with friends. The only few complaints I have are that laundry has to be done outside of the building, and I can hear my neighbors walking above me all the time.
response from property -Thank you so much for the five star review! We are happy to have you as part of our Auden family!
submitted by Janequa M. - |Recommended: YesA Bit Pricey For Its Quality — Auden Ithaca is one of the very convenient places to live that is very close to Cornell's campus The apartments are modern with new kitchen appliances, couches and everything. The one thing that I would consider when coming here is the complex overall. First get a bus pass. The shuttle is very unreliable. It operates on a 15 minute route, however sometimes it's early and sometimes it's late. Hell, sometimes it's not even working Oh and the laundry. I would suggest you wash your clothes somewhere else because they have old washers and dryers that just don't get your clothes clean. Some of the washers fill up with dirty water and some dryers don't even dry clothes properly. It's also inconvenient because the laundry only take cash and no college student walks around with cash on them.There's no gym lol.It is a room with 3 treadmills. There are vending machines, but I . have never seen . them working since I been living here, so you have no late night snack option.
response from property -Thank you for the review! I am so sorry that your experience has not been the greatest thus far. We have partnered with a new vendor company that have made sure to fix the vending machines and keep them full for the residents. Our washers and dryers have been recently maintained. If you run into any issues with these, please let us know so we can help you to take care of the issue right away! We do apologize on the shuttle schedule. We do our best to accommodate all of our residents class schedules and will continue to strive to help everyone get to their classes with ample time. If you would like to discuss these issues further, please let us know and we can schedule a time to meet here at the Leasing Office! Best, Auden Ithaca Management
submitted by Will S. - |Recommended: NoOk property, nothing special — Good luck if you need to get in contact with management. Expensive for what it is, these rooms are not worth the price they are charging but it is probably just because they are next to the university.
response from property -Hello Will, Thank you for letting us know about your concerns. We now have a brand new Property Manager and we would love to have you meet her! Feel free to stop in to our Leasing Office to say hello and discuss any concerns that you are still having. We appreciate having you as a part of our Auden family!
submitted by Hanxu W. - |Recommended: YesWorth the price — Shuttle is very convenient, but not on time this year. No carpet this year, but the new heater in living room is a little loud.
response from property -Hello Hanxu, Thank you for the four star review! I would love to discuss any issues that you are still having. Is there a time and day that would work best for you? Thank you for being a part of our Auden family!
submitted by Ryan S. - |Recommended: YesGreat Living Space — Beautiful apartments, very friendly and helpful staff. A little far from campus, but the shuttle makes it totally worth it
response from property -Thank you so much for the five star review! We are happy you are enjoying being a part of our Auden family!
submitted by Fatimah A. - |Recommended: YesThx to the maintenance and management team — Thx to the maintenance and management team
response from property -Thank you so much for the five star review! We area happy you are enjoying your time as a part of our Auden family!
submitted by Eric S. - |Recommended: YesIt's a chill place to live. — Really, the thing that makes this place so great are the maintenance people. They are amazing. They get things done in a timely fashion. They are always friendly on the shuttle. They go above and beyond to make sure I am doing well. I realize that they are short on staff at the moment, but Justin, Ben, and Andy do a great job of keeping a great attitude at all times while doing a lot of extra work. I just want to give the maintenance team a big shout out and let them know that their work does not go unnoticed.
response from property -Hello Eric, Thank you for the four star review! Our maintenance team is very excited to hear that you are happy with their work and your experience has been a great one so far! Thank you for being a part of our Auden family, and we hope to continue to help you have a great experience going forward!
submitted by Yadwinder S. - |Recommended: YesGreat quite place to be — So far I haven't run through any problems. My place wasn't ready when I arrived at first but they helped me move into a furnished unit until I got my place. Maintenance staff Justin and Joe are great and are prompt to all my requests. Shuttle bus service is an added benefit Andy will always pick you up on time Highly recommend
response from property -Thank you so much for the four star review!
submitted by Hawkins E. - |Recommended: YesConvenient, Friendly staff — Convenient with a frequent shuttle to university. Friendly staff who have so far listened and responded to all complaints I have raised. I have made a few friends on the shuttle to university and on the weekend shuttle trips to Walmart. The mgmt team has improved with new hires and is way better now. Renovations have made it more modern. The bath tubs though could do with a newer model. All in all, decent student housing apartments
response from property -Thank you so much for the four star review!
submitted by Eric G. - |Recommended: YesMaintenance — Ben from maintenance did a great job of installing the t.v. He provided quality and friendly customer service.
response from property -Hello Eric, We are happy your experience with our Maintenance Supervisor, Ben, was a great one! Thank you for being a part of our Auden family!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Auden Ithaca", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Auden Ithaca", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose